You just opened your first retail store, you are very busy stocking your shelves, preparing for your grand opening and training a few employees. You have planned for this day for a very long time and it looks like all that planning has paid off. Have you given any thought to store security? Here are some of the things to consider:
Change the locks on all the doors. Your front door is probably glass and it should have a double locking cylinder. This means using a key on the inside as well as the outside. The rear door should be steel and it should have a deadbolt lock installed.
Install an alarm system that includes switches on all doors, motion detectors, glass breakage sensors and a fire or smoke detector. If your alarm also includes some type of voice or sound monitoring the police are more likely to respond quickly when the alarm service hears voices inside your store during off hours.
Consider a video monitoring system that records and stores video on a rotating basis. This system should also be connected to your alarm system. All your doors should have video monitoring as well as the cash register area and any area that might be considered out of sight.
Make sure your alarm company and police and fire departments have your contact numbers to reach you in case of an emergency.
Depending on the type of store that you have and what you are selling, you might need additional security features. For example if you sell jewelry you should have additional alarm sensors in your display cases. You should also have a very secure safe that you store your jewelry in at night. The safe should also be alarmed and have video monitoring.
After you have considered the above security items it is time to turn your attention to internal theft. We all would like to believe that our employees would not steal from us, in a perfect world that might be the case. You should put safeguards into place so that you check up on all your employees. Let them do their work, but be aware. You should audit your cash, checks and credit card transactions. Keep tight control of your inventory. Depending on your business the safeguards that you have might be different.
Try to hire the right employee from the start, this means doing background checks, drug testing and calling past employers. The time spent upfront will save you heartache later.